How to return product?

little-frog-product-return You have 30 days to return Little Frog products

Not happy with product? Want to return it? No problem, just send it back to us.

There are 2 easy ways to return product.

  1. with our wizard - click here: https://littlefrog.shop/returns-open.php and create return. For most countries in EU, you can also choose return with shipping label delivered by us (we will charge you 8 eur), and you will have to drop it at UPS or GLS point (depended on availability). You need just print it and drop it at chose access point. parcel shop. If there is no return label attached contact us, we will send you one.
  2. by yourself - just add to returned product a short information with order number and send it back to our address:
    Little Frog / MPR
    ul. Starograniczna 28
    54-237 Wrocław, POLAND
    tel 71 7691599

REMEMBER:
- You have 30 days to return product (since you receive parcel).
- We have right to decrease value of refund when product has visible signs of used, or have been washed. Unfortunately wer are not able to send it as new anymore. We will inform you before refund is made via e-mail.
But no worries if product cover or label is broken. It happens :) we will replace it.
- After we receive product we need few days to inspect it and send you refund.
- We send refund in the same way to paid to us (to debit/credit card, PayPal or bank account) max in 7 days after we receive your return.
- if you want to replace product - tell us, we will organise replacement and settlement and send refund on your customer balance.

If you have any doubts - don't hesitate to contact us info@littlefrog.shop

IdoSell Trusted Reviews
4.84 / 5.00 3014 reviews
IdoSell Trusted Reviews
2024-03-14
"The baby carrier is very light and easy to wear. It is also breathable and made from nice material, so I think it will be perfect for summer. It is very important that the baby in the carrier has an ergonomic position and looks very comfortable."
2024-02-21
Just was upset a little when I received a note about subscription discount AFTER my first order. Everything else was great, thank you!
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