We deliver our ergonomic products to almost every corner of the world. We regularly fulfill orders to the USA, Canada, Mexico, Australia, New Zealand, Israel, Japan, China, South Korea, and Singapore, as well as Switzerland and Norway. We guarantee efficient global execution regardless of the distance.

• USA: Shipments are handled by UPS Express Saver. This is the fastest option, with delivery usually taking 2–3 business days. Please note that customs duties and taxes apply according to US federal regulations.
• Canada and Mexico: Orders are sent via Global Express (Postal Service). This is a cost-effective, trackable option for lighter parcels, delivered by your local mail carrier.

Absolutely. Shipments to Australia and Oceania are carried out via premium courier lines like UPS or FedEx. Every package is fully insured, ensuring total security and peace of mind. Parents in Sydney, Melbourne, or Auckland can typically enjoy their new carriers within just a few days of dispatch.

We send orders to the UK via Postal Service or UPS. Importantly, all customs duties and taxes are prepaid by us, so you won't face unexpected charges upon receipt. Your package will be delivered directly to your door by a UPS courier or a Royal Mail postman.

Yes, we have extensive experience delivering to Asian markets. You can choose between:

• Global Express: Our most popular and economical shipping method (approx. 10–14 days).
• Express Courier (UPS/FedEx): The best choice for urgent deliveries.

Note: Courier services may incur higher customs clearance fees. Contact us before purchasing if you need help estimating these costs.

We primarily use Global Express (10–20 days delivery). Please be aware that geopolitical situations or air traffic restrictions can occasionally extend this timeframe. For faster service, we recommend FedEx.

For Swiss orders, we do not charge VAT at checkout. Instead, VAT and local fees will be collected by Swiss customs authorities upon delivery. We ship to Switzerland via Global Express, with a typical transit time of 10–12 business days.

• Within the EU: No additional customs or tax charges.
• Outside the EU: Shipments may be subject to local import duties and taxes. While we aim for the most cost-effective shipping, final fees depend on your country's specific customs policy.

If you have any questions, reach out to us – we are happy to help you estimate potential costs!

Yes. Every order includes a tracking number sent via email. For Global Express, tracking is usually updated until the parcel leaves Poland and then resumes once it is scanned into the destination country's postal system.

We support various secure payment methods for our global customers:

• Credit/Debit Cards (Visa/Mastercard)
• Apple Pay & Google Pay
• PayPal
• International Bank Transfer
• BLIK (for payments in PLN)